Overview of services offered and how students can benefit

The HELPS Centre is a facility for all UTS Insearch students and provides individual, peer assisted and group support in a friendly and respectful environment while fostering a sense of wellbeing and belonging.

The HELPS Centre aims to help you reach your study and career goals through the development of the English language and academic understanding. It is a safe, friendly space where you can study and seek help with your assignments and improve your academic speaking and writing skills.

Your teacher may also take your class to the HELPS Centre to research projects or to do other class related activities.

The HELPS Centre has a wide range of resources for learning English, including:

  • grammar books
  • dictionaries
  • reading and writing materials
  • listening materials
  • all current IELTS material
  • computers, DVDs, videos, newspapers and magazines.

There are also special kits provided that give you the opportunity to practice, at every level of our English programs. The HELPS Centre staff can also help you with study related questions,or provide extra materials to assist with your study.

You may borrow up to five books or CDs from the HELPS Centre at any one time. However, you must return all your borrowed materials by the due date.

Who can access?

All students can access the HELPS Centre.

How to make an appointment, register for an event

The HELPS Centre is open Monday – Friday 8.30am-6pm and is located at Level 4, CPSU House, 191 Thomas Street.

Please note that due to the recent COVID-19 pandemic, the HELPS centre is unable to provide face-to-face support services until further notice, however all one-on-one consultations and workshops are now delivered online. There is also a wide range of support material on the HELPS course in Canvas for current students. Students can contact HELPS Centre staff through Canvas or by email at HELPS@insearch.edu.au.

Drop in to the UTS College HELPS Centre for:

  • extra English language practice
  • a one-on-one appointment with a Learning Advisor to assist in your English Language development
  • a quiet place to study or get help
  • researching
  • listening materials.

Visit or make an appointment to see a Study Success Adviser for:

  • personal issues impacting your studies
  • study plan>
  • your academic pathway
  • your attendance
  • transfer to UTS.

The HELPS Centre also conducts free Study Success: Assessments. Register here for an individual Study Success: Assessment session that can help you with:

  • Reading
    • Understanding assessment questions, or
  • Writing:
    • Style and expression
    • Structure and argument
  • Maths:
    • Basic concepts or knowledge of maths
    • The language of maths
    • Understanding maths questions.

When: From weeks 2 to 11 of each semester

Where: UTS Insearch Blue Building

Please contact a Study Success Adviser if you need help with booking a session.


The HELPS Centre also conducts the following Study Success Workshops and English language focused workshops:

Learning Support Workshops:

  • How to manage your study load
  • How to improve your listening, reading and note-taking skills
  • The difference between paraphrasing, summarizing and quoting
  • How to write an essay
  • How to prepare for your exams.

Careers workshops:

  • How to search for a job
  • How to improve your resume
  • Useful tips on how to succeed at an interview.

Assessment focused workshops:

The HELPS centre offers extra workshops based around specific assessments for various courses, aimed at complementing classroom content and assisting students develop their English skills and achieve success.

If you have any questions about the Learning Support or careers workshops, please contact: AdvisersDiploma@insearch.edu.au or for English language workshop information, please contact HELPS@insearch.edu.au.

Key contacts

For more information on our services please visit the HELPS program on Canvas or email HELPS@insearch.edu.au or Study Success Advisers.