Studying and living away from home can take some adjustment, and sometimes things don’t go to plan. We’re here to support you.

Welfare and accommodation

The UTS College Student Success Team is your first point of contact if you have any concerns related to your welfare, including physical and mental health, accommodation, finances, or other issues.

We can also refer you to other support services and resources you may need – and can even attend appointments with you, if you like.


Student Centre, UTS Building 5, Block C, Level 1 (Ground Floor) 1-59 Quay Street, Haymarket, NSW, 2000

 Available times

Monday to Friday from 9:00am – 5:00pm.

Outside of standard hours, 24/7 emergency contacts are listed below.

 Make an appointment

Ordinarily you can book an appointment online. We recommend that you contact our friendly team using the emails below.


Other UTS College and UTS support services

UTS College Student Success Advisers

If you’re experiencing issues that are affecting your studies, contact a Student Success Adviser who can work with you to help you stay on track. They may also refer you to the UTS Counselling Service if necessary.

TalkCampus app

The TalkCampus app is a free, safe place where you can talk anonymously to other students from all around the world about anything that's on your mind. The app is available in 25 languages and support is available 24 hours a day, 7 days a week.

UTS health and counselling service

The UTS Counselling Service provides free and confidential counselling.

UTS self-help guides and resources

There are several self-help guides and resources available.

External support services

In addition to the welfare and support services offered by UTS College and UTS, the telephone and online services listed below offer 24-hour support whenever you need help.


Counselling and support is available 24 hours, 7 days a week.
Face to face counselling is available in some areas.
Call 13 11 14 

beyondblue Support Service

Counselling and support is available 24 hours a day, 7 days a week.
Call 1300 22 46 36

Kids Helpline

Kids Helpline care and will listen anytime for any reason.
Call 1800 551 800

Alcohol and Drug Information Services (ADIS)

This service is available across Australia, 24 hours a day.
They will answer questions on alcohol, tobacco or other drugs.
Call 9361 8000

Black Dog Institue

The Black Dog Institue is the lead company in researching the early detection, prevention and treatment of common mental health disorders.

Black Dog Institute Factsheets

Community help

  • Community health centres

Community health centres offer a range of health assessment, management and counselling services available by referral, telephone, or direct walk-ins.

Services include mental health, alcohol and drug services, health therapies, community nursing, and health education programs. There is also counselling, support and treatment for anyone experiencing social, emotional, psychiatric or relationship problems. Search community health centre to find your most convenient centre.

  • Your local Doctor/General practitioner

General practitioners (GPs) can give you advice and if necessary, refer you to specialised health professionals.

  • Community mental health centres

Community mental health teams cover every area of Sydney. Teams consist of health professionals (psychiatrists, nurses, social workers, psychologists, and occupational therapists) who provide services such as assessment, support, case management and crisis response teams. Search ‘community mental health centre’ to find your most convenient location or view this helpful brochure.

Telephone counselling services

For a full list of community and telephone counselling services, see the information at: