Your Personal Safety

Everyone has the right to feel safe, wherever they are, including areas in and around campus.

If you ever experience assault or harassment, on or off campus, and need urgent medical attention, call emergency services on ‘000’.

For immediate help on campus, call:

  • UTS College campus security on 0292187090,
  • UTS Security on 1800 249 559
  • 24/7 welfare/emergency contact on 02 9218 4911

You can read more on Crime Prevention and Safety tips, provided by NSW Police, please click here. 


Help and support for sexual assault

It takes courage to reach out for help.

The UTS College Flowchart for initial responders shows who to contact if you’ve experienced sexual assault or harassment, or if another student discloses this to you.

You’ll find more information in the UTS College Sexual Assault Policy and the UTS College (Student) Sexual Assault and Harassment Response Procedure .

If you’re a current student, please contact student success team for counselling and support

Student Success Team

   Phone: (+61) 9056 4354 (9am-5pm, Monday to Friday)
              (+61 2) 02 9218 4911 (24/7 welfare/emergency contact)

   A range of counselling support services via telephone, online and community help is also available:

1800 RESPECT: Assault and Counselling 1800 737 732

Professionally trained trauma-informed counsellors can assist you.

NSW Rape Crisis - 1800 424 017

A 24/7 telephone and online crisis counselling service for anyone in NSW who has experienced or is at risk of sexual assault.

NSW Health Sexual Assault Services 

Free information, counselling, court support, medical treatment, and forensic examinations at various locations. Visit NSW Health for a full list of services by location with daytime and after-hours phone numbers.

What is sexual assault?

At UTS College we have zero tolerance for sexual assault, indecent assault and sexual harassment. 

Sexual assault occurs when a person is forced, pressured, or tricked into sexual acts against their will or without their consent. Sexual assault is a crime and can happen to anyone. People committing sexual assault often use tactics to make the person feel responsible for the crime. This can make it difficult to have the courage to reach out for help.

Indecent assault is unwanted touching of a person's body by another person. It can include kissing or inappropriate touching of a person's private body parts including breasts, buttocks, or genitals.

Sexual harassment is any unwanted or unwelcome sexual behaviour, making a person feel offended, humiliated, or intimidated. Sexual harassment is not mutual or consensual interaction, such as flirtation or friendship.

Consent occurs when a person freely and voluntarily agrees to sexual acts.  

Sexual assault occurs when someone does not give consent or is unable to give consent due to being:

  • asleep or unconscious
  • significantly intoxicated or affected by drugs
  • unable to understand what they are consenting to
  • initmidated, pressured or threatened
  • submitted to the abuse of authority of a professional or any other trusted person
  • unlawfully detained or held against their will.

   For more information, please visit NSW government sexual assault victims' website.

Reporting an incident

Anyone from the UTS College community can report an incident of sexual assault, indecent assault, or sexual harassment. UTS College may be required to take action or report some incidents to the Police. You are also entitled to access information and support without reporting an incident.

Reporting an incident to the Police‚Äč

You can report an incident directly to the NSW Police by visiting your nearest Police Station or calling the 24-hour NSW Police Assistance Line on 131 444.

You can also report anonymously to the Police by completing the SARO Sexual Assault Questionnaire.

If you need support or wish to be accompanied to make a report to the police, our welfare team leader is available to help.

Keeping our UTS College community safe is something we take seriously, and everyone has a role to play.

If you notice anyone behaving suspiciously on campus and have concerns for your safety or the safety of others, contact UTS College campus security.

   More information about staying safe in Sydney.

UTS College guidelines, rules and policies help to make sure you receive a high-quality education and learn in a safe and respectful environment.

The details are covered in the:


   Read more about policies and procedures for academic integrity.

While studying at UTS College you are expected to respect other students, staff, and property so learning and teaching at UTS College can take place freely, safely and without impediment.

Non-academic misconduct includes breaking UTS College’s rules, policies and procedures and includes, but is not limited to, breaches of confidentiality and privacy, discrimination, submission of fraudulent documentation, intimidation or assault on another student or staff member.

If you breach these in your studies or behaviour, you can be penalised for misconduct and will need to seek immediate advice from a Student Success Adviser.

If you experience or witness behaviour that breaches your rights, seek immediate advice from a Student Success Adviser.

Losing your personal belongings can be stressful and we’ll do our best to help you find them. If you lose something on campus, or find a lost item, contact UTS College Campus security.

If you lose your student card, contact the Student Centre.

Student complaints are an opportunity for us to review and improve our policies and practices, and learn more about student satisfaction.

If you believe you’ve been wrongly or unfairly treated by UTS College or UTS staff, you have the right to lodge a complaint.

If you disagree with an academic or administrative decision made by UTS College, you have the right to appeal and ask for the decision to be reconsidered.

You can lodge a complaint or appeal by emailing the Student Complaints Resolution Office (SCRO) at

   Learn about the complaint and appeal policy and procedure, or seek advice about student complaints and appeals from our Student Centre.

Fraud and scams

Be aware of frauds and scams

Please be careful and protect yourself from scammers and people trying to commit fraud:

  • Never send money to anyone you don’t know
  • Never isolate yourself from your family and friends – those committing fraud try to get you to follow their instructions and isolate you from others,
  • If someone claims to be an official – for example, from an Embassy, Consulate, or the Australian Tax Office – contact UTS College immediately for help to verify them.

Check our TikTok Video on Fraud and Scams.

The Australian Government Department of Education has developed this factsheet outlining the scams that are targeting Chinese students.

What to do if you are approached or concerned you may be scammed

  • Don’t communicate with the person who is trying to get money from you or your family · Contact the SSA team for help.
  • If you’re threatened or asked for money – call NSW Police on 000.


Virtual Kidnapping – Stay Alert

NSW Police is warning students to be particularly careful of ‘virtual kidnapping.’ This is when criminals contact students and impersonate officials. They may tell you you’re in trouble and to follow their instructions. This is so they can extort money from you and your family.

If you get a phone call like this, seek help immediately from UTS College or NSW Police.

NSW Police regularly posts information on social media. You’ll also find helpful postings at Scam Watch.

IDCARE, Australia’s National Identity and Cyber Support Service, provides support for students impacted by scams. If you’re the victim of a scam or identity theft, please report it immediately to your UTS College Student Success Adviser, and to IDCARE, quoting UTSC23 referral code. Remember: the faster you act, the quicker we can help you

What is IDCARE?

IDCARE is an Australian and New Zealand based not-for-profit organisation that can assist you with a fast response to any identity or cybersecurity incidents that may happen to you.

IDCARE is a free service available to all UTS College students.

What is the UTS College referral code?
The IDCARE referral code for UTS College is UTSC23. Please quote this referral code if you need assistance from IDCARE.

What support does IDCARE offer?
If your identity information has been stolen or compromised in any way, or if you have specific issues or questions about identity theft and how to protect yourself, IDCARE can provide:
  • free specialist case management support
  • a free personalised response plan to help you gain control as quickly as possible.
Expert Case Managers can be booked online any time Monday to Friday 9am to 6pm AEDT.


What can IDCARE help me with?
You can get support from IDCARE for the following issues:
  • telephone or SMS scams
  • lost or stolen physical credentials, such as a passport, driver license or Medicare card
  • cybercrimes, such as those resulting from email phishing
  • investment fraud, relationship scams or any other type of scams
  • theft and use of personal information to create new unauthorised accounts, products or services in an individual’s name.
How do I contact IDCARE?

Students should call 1800 595 160 and quote referral code: UTSC23.
For more information, please see:
Get Help Form:
If you have any questions about IDCARE or booking an appointment with IDCARE, please contact the ITDS Service Desk on (+61) 2 9218 7000 or via the portal.

Legal help

Sometimes you might need professional advice about the legal system (for example, if you receive a fine and need to make an appeal, or if you’re involved in more serious situations related to the law). As a UTS College student, you have access to free legal help.

Find out about legal service and get legal help. Our SSA team can help you to arrange an appointment.