About FEE-HELP

FEE-HELP is an Australian Government loan scheme. It assists eligible students in paying part or all of their tuition fees for courses undertaken with institutions approved as higher education providers under HESA. Australian citizens, holders of humanitarian permanent resident visas and some New Zealand citizens are eligible for FEE-HELP assistance.

For more information refer to the Study Assist website or download the HELP Study Assist booklet

The FEE-HELP loan scheme covers studies in all UTS College diplomas.

You can check the approved higher education providers listed on the Australian Government website, Study Assist. You'll find UTS College listed on the site.

You need to complete a Request for a FEE-HELP – Non-university private higher education providers form, which is available online through eStudent. You will receive guidance on how to complete the form in your offer letter. 

You need an Australian Tax File Number (TFN) or a Certificate of Application for a TFN from the Australian Taxation Office (ATO), confirming that you've applied for a TFN. You must provide the TFN to UTS College Student Centre staff as soon as it's available, and no later than the census date.

From 2021, new students, will need a Unique Student Identifier (USI) to be eligible for Commonwealth financial assistance (this means FEE‑HELP at UTS College) under the Higher Education Support Act 2003. If you have undertaken vocational education or training previously, you may already have a USI. Check if you have a USI, or create your USI easily here: https://portal.usi.gov.au/student

The easiest and quickest way to apply for a TFN is to

1. Complete the online form at the Australian Taxation Office (ATO) website (form is not supported by Internet Explorer).
2. Print the Application Summary, which includes your application reference number.
3. Book your interview, take the Application Summary and your proof of identity documents when attending your interview at a participating Australia Post retail outlet, within 28 days of completing your online form. If you do not attend an interview at one of the participating post offices within 28 days from the submission date shown on this application summary your TFN application will expire and all data will be deleted.

At your interview, you'll be given a receipt with a barcode that matches the application reference number on the Application Summary. When applying for FEE-HELP at UTS College through eStudent, upload the Application Summary and the Australia Post receipt. As soon as you receive your TFN, provide this to the Student Centre team at UTS College. Your TFN must be provided to UTS College by census date.

If you do not provide your TFN by census date, you must make full payment for all subjects you are enrolled in at that time, otherwise your enrolment at UTS College will be cancelled.

Email admissions@utscollege.edu.au or visit the UTS College Student Centre at Ground Floor, 187 Thomas Street Haymarket. Monday to Friday (9am-5pm) except Public Holidays. Phone: +61 2 9218 8666.

No, there is no application charge. But, there is a 20% loan fee based on the FEE-HELP loan that you receive for your diploma course. For the March 2021 semester, no loan fee will be charged by the Commonwealth government for students using FEE-HELP loan scheme.

UPDATE:
The Commonwealth Government has advised that the FEE-HELP loan fee is to be waived for students enrolled in subjects for the remainder of 2021 and reduced to 20% for students for units of study with a census date on or after 1 January 2022. Further information regarding this can be found at https://www.studyassist.gov.au/help-loans/fee-help

You will be unable to obtain FEE-HELP assistance unless you provide one of the following three:

  • A TFN;
  • A Certificate of Application for a TFN OR
  • An ATO Application Summary and an Australia Post receipt with a barcode which matches the reference number on the Application Summary.

It is important to provide the TFN to UTS College as soon as you receive it and it must be provided on or before census date. Visit the Student Centre to provide your TFN.

You are required to submit your Request for a FEE-HELP loan Non-university private higher education providers form through eStudent, immediately after you accept your offer. Tuition fees must be paid or your application for a FEE-HELP loan must be received and approved prior to course commencement.

No. Before you can enrol in a unit of study, the required tuition fee must be paid or a request to become a FEE-HELP student must be received by UTS College.

There are citizenship or residency requirements (refer to the Study Assist website www.studyassist.gov.au).

A Unique Student Identifer (USI) is your individual education identifier for life. It creates an online record of your training attainments in Australia. You will need a USI in order to receive commonwealth financial assistance including FEE-HELP, as well as to obtain your qualification or statement of attainment.

When completing the electronic Commonwealth Assistance Form (eCAF) through eStudent, enter your USI in all capital letters.


If you do not yet have a USI you should apply for one by visiting the USI website. You will be required to provide your USI to UTS College when applying for FEE-HELP.

For a UTS College diploma, the amount of FEE-HELP debt is the amount of the loan plus 20%.

UPDATE:
The Commonwealth Government has advised that the FEE-HELP loan fee is to be waived for students enrolled in subjects for the remainder of 2021 and reduced to 20% for students for units of study with a census date on or after 1 January 2022. Further information regarding this can be found at https://www.studyassist.gov.au/help-loans/fee-help

Yes, you can. If you are a FEE-HELP student, remaining (or outstanding) subject fees unpaid after the census date will become a FEE-HELP debt. The cost of this debt plus the 20% loan fee will be the loan total that will eventually need to be repaid by you through the taxation system when you have reached the pre-determined income threshold.

Immediately after the census date each semester, you'll receive a CAN (Commonwealth Assistance Notice) detailing your FEE-HELP debt for that semester.

You will not incur a FEE-HELP debt. FEE-HELP fees for the withdrawn units of study will be re-credited to your FEE-HELP balance. Your application to withdraw must be submitted in writing to our Student Centre on or before census date.

You can apply to have your FEE-HELP balance re-credited (and your FEE-HELP balance remitted) in special circumstances. Supporting documentation is required for assessment of your application.

Yes, but you must pay the fees before census date. You cannot pay tuition fees after the census date as unpaid fees immediately after census date have already become a Commonwealth debt.

No, a FEE-HELP debt will only be incurred for unpaid fees immediately after the census date. If all fees have been paid before the census date no FEE-HELP debt will be incurred.

Your letter of offer will contain detailed instructions on how to accept your offer. In order to secure your place, you will need to accept your offer and either pay your fees or apply for FEE-HELP (if eligible).

Note that accepting your offer and applying for FEE-HELP is done online via eStudent. If under 18 years of age, the acceptance form needs to be signed by you and your parent/guardian and returned as outlined in the offer. You may still apply for FEE-HELP online.

Yes. As a FEE-HELP student undertaking studies at a non-university Higher Education institution, once you have studied 4 or more units in your diploma course, you must have passed at least 50% of your total attempted units in order to remain eligible for FEE-HELP. For further information refer to Study Assist website.

You will not be able to resume your studies as a FEE-HELP student as you will not have complied with the non-university pass rate requirement. If you wish to continue your course you will need to pay the required fees yourself, as fees incurred by your enrolment will not be covered by the FEE-HELP loan scheme. Once you have completed and passed additional subjects, provideing you have passed at least 50% of the subjects you have attempted overall, you will be able to resume your studies as a FEE-HELP student in subsequent semesters.

If you choose to change courses or providers, your completion rate does not follow you, allowing you to re-set the clock on the 50 per cent pass rate. You may choose to pay for units up-front in your course to allow you to increase your success rate and regain eligibility for Commonwealth assistance.

If you have a low completion rate and you can demonstrate 'special circumstances' have adversely affected your academic performance, UTS College can allow consideration for these impacts.