Live Online support

Email is our primary communication channel during your study at UTS College, so it’s important to activate your email as soon as possible.

Go to the UTS My Account page and follow the steps. Watch the How to activate your UTS webmail video for more assistance.

As a new student, you will need to select a password before clicking on the "Activate your Account" button. Your password must be 8 to 16 characters long. It can contain letters, numbers and symbols and it must contain at least one of each.

When you have successfully activated your account you will see a confirmation that your account has been activated and you will see your email address.

Canvas is UTS College’s online learning platform.

Watch the Canvas demonstration video, contact your Subject Coordinator or teacher, or visit the Canvas Student Guide for help with Canvas.

Canvas is where you:

• find all your subject materials including assessments and announcements
• submit assessments, complete group work, receive grades, get feedback and communicate with your teachers outside of class.

Canvas makes communicating easier by sending you notifications by email or text to alert you for just about anything relating to your course including when:

• an assignment is due
• you've received a grade and feedback from your teacher
• your teacher has made an announcement
• somebody has responded to your discussion post, and more.

You can login to Canvas by going to canvas.insearch.edu.au and entering your UTS email address and password.

Canvas notifications will be sent to your UTS email address. Canvas also sends pop-up messages to your mobile device.

CaptureME is used by all new students to submit a photo. This will help your teacher easily identify you while Live Online. You can upload your photo using a computer, tablet or smart phone. Simply follow the steps below or watch the How to upload your photo video.

How to upload a photo

1. Visit the CaptureME page: capturemelogin.insearch.edu.au
2. In the ‘User’ field, enter your UTS College Student ID number. In the ‘Password’ field, enter your date of birth in the following format DDMMYYYY. For example, if your date of birth is the 15^th of August 1990, then your password will be 15081990. Confirm the reCAPTHCA details and click ‘SUBMIT’.
3. You will then be taken to a screen with a Privacy Policy notification. Read and agree to the Privacy Policy before continuing.
4. You will then be taken to the ‘Submit your photo’ page. There are two options to submit a photo:
   • Click on the ‘Upload a photo’ tab, then click on ‘Choose a photo’. Once an image is selected it is placed on the page. A green tick on the right, smaller picture means the photo is acceptable.
   • Click on the ‘Take a photo from a webcam’ tab. Your internet browser will detect the camera installed. Take the photo when ready. A red x will appear if no face is detected. If you see an Adobe Flash Flyer Settings notification, click ‘Accept’ to proceed.

When choosing or capturing a photo, keep the following in mind:

• The photo captures the front of your face
• Your head is in a straight position
• Remove any hats, headwear, glasses or scarfs (If you usually cover your head for religious reasons, or you wear glasses, your photo can include these items.) Head coverings should be worn in such a way as to show the face from the bottom of the chin to the top of the forehead.
• Eyes should be clearly visible e.g. not covered by hair.
• Eyes looking straight into the camera
• Face should cover at least 25% of the photo
• Leave space around face area
• Photo file size should be at least 320 pixels high x 240 pixels wide

Cropping the photo

1. Once the photo is selected from either uploading a photo or capturing from a webcam, the next step is to crop your photo. CaptureME can automatically crop your photo to size. Click ‘Submit this photo’ to accept the auto cropped photo or click Adjust crop area to manually crop the photo.
2. Click use this photo once done.

Entering your details

1. After cropping your photo, the next step is to verify your details. The fields below will be populated by your recent details. Review the records and update as necessary.
2. Click ‘confirm details’ once done.

Photo submission

1. Click submit button to submit photo. Depending on your browser a success message may appear and the browser will close.
2. Your photo is now submitted and awaiting approval from UTS College. You will receive an email confirmation confirming that the photo has been submitted.