IT support
For expert computer help, log on to the ITDS Service Desk Portal or call the ITDS Service Desk on (+61) 2 9218 7000.
ITDS Service Desk Operating Hours:
| Weekdays: | 8.00am - 7.00pm |
| Saturday: | Closed |
| Sunday: | Closed |
Try these how-to videos
Some helpful how-to guides
Accounts
- Activate your UTS email account
- How to set up UTS OKTA multi-factor authentication
- Reset password for UTS e-mail account - Forgot password
- Enrol online with eStudent
- Logging onto Canvas
- Logging onto Canvas on Mobile Device
- How to log in to UTS Library and How to Check Email Address
UTS College Computers
Printing at UTS College
Software
Please refer to the software required page for more information and guides.
Quick links
Your UTS Student ID number is your username for your UTS e-mail account and other key UTS systems:
MS Office access
After activating your UTS email account, you can download Microsoft Office for free at portal.office.com. Follow these step-by-step instructions.
IT acceptable use and security policies
UTS College provides you with ITDS resources and facilities to help with your studies, and for reasonable personal use. The ITDS Acceptable Use of Facilities policy outlines your rights and responsibilities when using the services. Using the UTS College ITDS facilities means you agree to abide by this policy.
The ITDS Security Policy applies to all users of ITDS facilities. It’s a condition of use that you accept the terms of this policy. Being safe online helps keep UTS College's environment secure for everyone. This means never:
- Giving your password to another person or writing it where someone else is likely to see it
- Obtaining passwords you’re not authorised for
- Using someone else’s ID when signing onto a UTS College computer or network
- Using UTS College computing facilities for purposes other than legitimate business or study activities
- Using UTS College computing facilities to deliberately disrupt other users
- Introducing tools that could be used to hack, disrupt, or alter system software or security
- Copying or loading software of any kind onto any computer without authorisation from the systems manager or network administrator
- Accessing data on any UTS College computer or any computer on the UTS College network without access rights to the data.