IT issues

Here are some tips to try first which may help you resolve the issue:

1. Please check you have the minimum IT hardware needed for your studies.
2. If you are having issues setting up your UTS email, updating contact details in eStudent, or uploading your photo to CaptureMe, please refer to our "How to" videos and guides.

If you are still experiencing IT issues, our friendly ITDS team is here to help.

• Contact the ITDS Service Desk portal and include your name, student identification and a screenshot of the problem.
• Or, call our ITDS team on + 61 2 9218 7000 during our service desk AEST operating hours.