Canvas shutdown - important notice to students

12 May 2026

Canvas is now up and running 

Canvas has been fully restored for staff and students today (Tuesday 12 May 2026).

We have reactivated Canvas after conducting our own extensive checks, while collaborating with authorities and the Canvas vendor, Instructure.

The disruption over the last few days created challenges for our teaching and learning. We want to thank all staff for your understanding, patience and continued commitment to supporting students during this time.

8 May 2026

Canvas has been shut down globally and is unavailable for learning activities until further notice.

What does this mean for you?

• Canvas access is unavailable at this time (including via the Canvas app on your phone).
• Classes will continue as normal.
• We will provide further updates as more information becomes available

What do I need to do?

• Do not attempt to log in to Canvas.
• Do not click on any suspicious links.
• Be alert for phishing or scam emails or messages, particularly those claiming to be from UTS College or Canvas and asking you to log in, reset passwords, or confirm a data breach.
• Official UTS College emails are only sent from @utscollege.edu.au or @insearch.edu.au addresses.
• Report anything suspicious to ITDS Service Desk via:
  • ITDS online portal
  • Phone: (+61) 2 9218 7000

Need help?

A recorded message on our phone system is currently in place with ITDS while we manage this issue. If you have urgent concerns, please contact ITDS Service Desk using the details above.

Your data security and privacy are important to us. We will continue to work closely with Instructure and relevant authorities and will keep you updated via official UTS College channels.

Student Support

If this incident has affected your wellbeing, you can speak with our Student Success Advisers or refer to our wellbeing resources.